Legal notice

Last updated: December 17, 2025

Pursuant to French Law No. 2004-575 of June 21, 2004 on confidence in the digital economy (LCEN), users of the Catmatik website are hereby informed of the identity of the parties involved in its creation and operation.

1. Website publisher

This website, available at www.catmatik.com (the “Site”), is published by:

Wall Agency, a limited liability company (LLC) organized under the laws of the State of New Mexico, United States, with its registered office at 530-B Harkle Road STE 100, Santa Fe, NM 87505, United States.
Employer Identification Number (EIN): 88-1182923.

Wall Agency operates the catmatik.com website and is the seller of the products offered on it. Customer service and returns are handled in France, at the address given in section 4.

2. Hosting

The Site is hosted by Shopify Inc., whose registered office is located at 126 York St., Ottawa, ON K1N 5T5, Canada. Phone: 1-888-746-7439. Website: www.shopify.com

3. Publication director

The publication director of the Site is Abel Nataf, on behalf of Wall Agency.

4. Contact us

For any question or request for information, you can contact us:

By WhatsApp: +33 6 58 45 08 79 (Monday to Friday).
By email: support@catmatik.com
By mail: 71 rue Jean de Bernardy, 13001 Marseille

5. Personal data

The processing of your personal data is governed by our Privacy Policy, available in the “Policies” section of our website, in accordance with the General Data Protection Regulation (EU) 2016/679 of April 27, 2016 (“GDPR”).

6. Dispute resolution and mediation

In accordance with Articles L.616-1 and R.616-1 of the French Consumer Code, we offer access to a consumer mediation scheme. The designated mediation body is: CNPM - MÉDIATION DE LA CONSOMMATION.

In the event of a dispute, you may file your complaint on its website: https://cnpm-mediation-consommation.eu or by mail at: CNPM - MÉDIATION - CONSOMMATION 27 avenue de la Libération 42400 Saint-Chamond

7. Intellectual property

This entire website is subject to French and international copyright and intellectual property law. All reproduction rights are reserved, including for downloadable documents and iconographic and photographic representations. Reproduction of all or part of this website on any electronic medium whatsoever is strictly prohibited without the express permission of the publication director.

8. Contact information

Email: support@catmatik.com

Contact form: Click here

Phone number: +33 6 58 45 08 79 (WhatsApp)

Customer service and return address (France): 71 rue Jean de Bernardy, 13001 Marseille, France

Business hours:
Monday – Friday: 8:00 a.m. to 6:00 p.m. (GMT+01:00)
Saturday – Sunday: 10:00 a.m. to 6:00 p.m. (GMT+01:00)

Response time: We reply within 1 business day.